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Next Working Day orders must be placed before 1PM for 99% guaranteed delivery! Read more here.
Mainland UK delivery is automatically calculated based on the product type and size, particularly its length. Delivery offer! Just £6.95 to Mainland UK on selected (small & medium) wood veneers, and tools (exclusions apply). Hurry, offer ends soon!
Overseas orders, UK large orders or those with mixed goods may be subject to surcharges, read more here.
Please carefully review all parts of your address and ensure someone will be in to accept the delivery. Is your order a gift?
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FAQs
There’s no delivery option for my country, can I still order?
Yes, please email us your shipping address, phone number, and order. For ease, add the items to your basket and attach a screenshot.
We will advise the estimated delivery time and price. Prices are based on the size and weight of your chosen goods. Parcels will be trackable.
Overseas Delivery: Customs & Restrictions
Overseas orders are sent via a DDU (Delivery Duty Unpaid) service, which incur Customs clearance fees, duties and VAT, payable by you (the recipient) once your parcel reaches your local customs office.
The estimated delivery time may vary. Please allow a little extra time for Customs procedures which may cause delays.
As Customs procedures differ from country to country, we are unfortunately unable to advise on the process, fees and timeframes. Before placing your order, we advise contacting your local Customs office for further information.
Overseas Restrictions
Some items cannot be sent overseas; this is specified in the product’s description.
Gifts
When you mark your order as a gift, your parcel will not include an invoice.
We use branded packaging tape, but if you prefer plain packaging, please mention it in the Order Notes section.
If you want to include a message to the recipient, use the Order Notes section and ensure the shipping address is theirs.
Please note: For orders outside the UK, including the Channel Islands, we must provide a commercial invoice stating the parcel’s value.